Data Platform Services

Utilities operate in a data-rich, highly regulated environment that demands secure, scalable, and insightful use of information. At GridOps360, we design and deliver modern utility-grade data platforms that support Analytics, MLOps, GenAI, and real-time insights — while ensuring enterprise-grade security, compliance, and governance from the ground up.

Our platforms bring together data from OT and IT systems — including AMI, SCADA, CIS, GIS, EAM, and ADMS — to enable smarter grid operations, customer intelligence, and AI-enabled innovation.

🔹 Our Data Platform Services Include:

1. Data Platform Assessment
We evaluate your current data landscape across architecture, integrations, reporting, and readiness for AI/analytics — identifying critical gaps in performance, data quality, and governance.

2. Enterprise Data Architecture
We design cloud-native data platforms tailored to utility needs — leveraging lakehouse, mesh, or centralized models based on operational requirements and analytics maturity.

3. Data Flows & System of Record Mapping
We define and document authoritative sources of truth across business domains — ensuring consistent ownership, lineage, and real-time data availability across AMI, GIS, EAM, and customer systems.

4. Cloud Strategy & Enablement
We build on AWS, Azure, or hybrid platforms to support scalable compute, secure storage, and advanced analytics — integrating services like Redshift, Synapse, Snowflake, or Databricks with strong utility domain knowledge.

5. MLOps & AI Readiness
We implement repeatable pipelines and governance for AI/ML use cases — enabling predictive maintenance, outage forecasting, DER optimization, and demand response.

6. GenAI Enablement
We integrate structured and unstructured utility data into GenAI workflows — using Retrieval-Augmented Generation (RAG), vector stores, and secure APIs to deliver knowledge automation.

7. Insights & Visualization
We build executive dashboards, operational insights, and analytics portals using Power BI, Tableau, and custom visual layers — always with role-based filtering and access control.

8. Security & Data Governance
We embed cybersecurity and compliance into every layer of your data platform:

• Role-Based Access Control (RBAC) and least-privilege enforcement

• Data encryption at rest and in transit

• Auditing and logging policies for NERC CIP, FERC, and SOC2 alignment

• Metadata management, data quality scoring, and master data governance

• Data stewardship models with clear accountability and change control

Platform Outcomes

• Unified utility data across IT/OT ecosystems

• Secure, compliant foundation for AI, GenAI, and analytics

• Faster insights, fewer silos, stronger governance

• Future-proof platform aligned with utility transformation goals

Whether you're establishing foundational data governance or scaling advanced analytics and AI, GridOps360 delivers secure, actionable data platforms tailored to the utility industry.